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loadXML() failed (Solved)

 
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zap84
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Joined: 13 Oct 2005
Posts: 4
Location: sweden

PostPosted: Thu Oct 13, 2005 1:24 pm    Post subject: loadXML() failed (Solved) Reply with quote

when I start Salling Clicker for windows I just get an error dialogbox containing "loadXML() failed with VARIANT_FALSE" {ok}
and when I press {ok} another window pops up saying "terminalcapabilities.plist not found, please reinstall application" {ok}

I uninstalled the app and reinstalled it again but I just get the error...
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salling
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Joined: 27 Jul 2004
Posts: 7498
Location: Stockholm, Sweden

PostPosted: Thu Oct 13, 2005 1:33 pm    Post subject: Reply with quote

Hi Zap!

Thanks for the report. I need you to first verify that the file "TerminalCapabilities.plist" is indeed in its correct location:

C:\Program Files\Salling Software AB\Salling Clicker\Config\

If this is indeed the case, we'll have to think of some reason why this fails on your machine. My gut feel is that it's related to the wrong version "MSXML" being active on your computer.

Could you also please let me know what version of XP and IE you're on?

Best.
--
Jonas
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zap84
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Joined: 13 Oct 2005
Posts: 4
Location: sweden

PostPosted: Thu Oct 13, 2005 1:41 pm    Post subject: Reply with quote

C:\Program Files\Salling Software AB\Salling Clicker\Config\TerminalCapabilities.plist exists.

I have winxp sp2 and
IE 6.0.2900.2180.xpsp_sp2_gdr.050301-1519
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salling
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Joined: 27 Jul 2004
Posts: 7498
Location: Stockholm, Sweden

PostPosted: Thu Oct 13, 2005 1:56 pm    Post subject: Reply with quote

Thanks! Could you please email me a copy of this file?

support@salling.com

Best.
--
Jonas
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zap84
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Joined: 13 Oct 2005
Posts: 4
Location: sweden

PostPosted: Thu Oct 13, 2005 4:15 pm    Post subject: Reply with quote

itīs sent...
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salling
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Joined: 27 Jul 2004
Posts: 7498
Location: Stockholm, Sweden

PostPosted: Thu Oct 13, 2005 9:08 pm    Post subject: Reply with quote

Here's the solution to this problem:

Go the the Start menu

Select Run

Type (or paste) the following into the Open box:

%windir%\system32\regsvr32.exe %windir%\system32\MSXML3.dll

Then restart the computer.

Clicker should now launch just fine.

Best.
--
Jonas
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zap84
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Joined: 13 Oct 2005
Posts: 4
Location: sweden

PostPosted: Thu Oct 13, 2005 9:11 pm    Post subject: Reply with quote

Works like a charm now!

Thanks!
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