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No connection to Treo 650

 
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Mickey-Blueeyes
Newbie


Joined: 12 Dec 2005
Posts: 6

PostPosted: Mon Dec 12, 2005 11:38 pm    Post subject: No connection to Treo 650 Reply with quote

Hello,

I was unable to connect my Treo650, too.
In the "About" section I can read:
Support Information:
No compatible Bluetooth stack/device recognized.

I'm using an AVM Bluetooth USB 2.0 adapter:
[url]http://www.avm.de/en/press/announcements/2004/2004_09_09.php3[/url]
and I installed the newest drivers right now.
But Salling Clicker is telling me at the beginning, that my stack software/Widcomm Bluetooth Software is to old.

But I have absolutely no idea, what this message wants to tell me.
Do anyone of you have an idea, what kind of Software I had to actualize?
Can anyone send me a discription or URL, what I have to install or upgrade.

Thank you very much
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salling
Site Admin


Joined: 27 Jul 2004
Posts: 7498
Location: Stockholm, Sweden

PostPosted: Tue Dec 13, 2005 10:28 am    Post subject: Reply with quote

Could you please explain exactly the error message you're getting? Also, could you check what Bluetooth stack you're using?

Best.
--
Jonas
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Mickey-Blueeyes
Newbie


Joined: 12 Dec 2005
Posts: 6

PostPosted: Thu Dec 15, 2005 10:21 pm    Post subject: Reply with quote

Hello salling,

Salling Clicker doesn't find a device recognized or a compatible bluetooth stack.
And, I think, AVM does not use a stack, or I can't find it in the Software listing of Windows.
I think, they use their own software.

Do you have any idea?
Our company is now using the Treo650 as main telefon and many of my collegues want to see Salling Clicker in use.
And, AVM is a very often used company here in Germany.

What kind of Bluetooth Adapter is working?
Do you have a compatible list?
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salling
Site Admin


Joined: 27 Jul 2004
Posts: 7498
Location: Stockholm, Sweden

PostPosted: Thu Dec 15, 2005 10:30 pm    Post subject: Reply with quote

Hm. Could you please look in the device manager for Bluetooth devices, and check the manufacturer info for the drivers?

Start Menu -> Run -> devmgmt.msc (then click OK)

I currently have no list of Bluetooth dongles that Clicker works with, as the list would be rather huge and almost impossible to manage.

What you need to look for is a dongle that lets you use the Broadcom/Widcomm or Microsoft Bluetooth stack.

Best.
--
Jonas


[quote="Mickey-Blueeyes"]Hello salling,

Salling Clicker doesn't find a device recognized or a compatible bluetooth stack.
And, I think, AVM does not use a stack, or I can't find it in the Software listing of Windows.
I think, they use their own software.

Do you have any idea?
Our company is now using the Treo650 as main telefon and many of my collegues want to see Salling Clicker in use.
And, AVM is a very often used company here in Germany.

What kind of Bluetooth Adapter is working?
Do you have a compatible list?[/quote]
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paresy
Newbie


Joined: 12 Dec 2005
Posts: 12

PostPosted: Sat Dec 17, 2005 12:29 am    Post subject: Reply with quote

AVM uses their own code... therefore you won't be able to use it.

I asked for AVM Fritz!Blue Support a few days ago...

http://www.salling.com/forums/viewtopic.php?t=3205

[quote]
Does this thing really have its own Bluetooth stack? I'm afraid in that case, [b]unless they quickly achieve world domination[/b], it is unlikely to be supported in the near future.
[/quote]

They do have a lot of customers in Germany...

Btw. Is there any progress on my autodetect topic?
http://www.salling.com/forums/viewtopic.php?t=3213

Greetings, paresy
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paresy
Newbie


Joined: 12 Dec 2005
Posts: 12

PostPosted: Sat Dec 17, 2005 12:41 am    Post subject: Reply with quote

I found a Trick....

Press RightClick on the AVM Tray Icon and click on "Microsoft Bluetooth". This will disable the AVM Drivers and use the Windows ones which work with SallingClicker....

But: The Autodetect does not work either! It would be really handy to get rid of this problem.

Greetings, paresy
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salling
Site Admin


Joined: 27 Jul 2004
Posts: 7498
Location: Stockholm, Sweden

PostPosted: Sat Dec 17, 2005 1:17 am    Post subject: Reply with quote

Wow. My respect for the AVM people just went up a whole bunch of notches! :-)

With auto-detect, do you mean detecting when the Bluetooth hardware becomes available? I've got that one filed for investigation.

Best.
--
Jonas


[quote="paresy"]I found a Trick....

Press RightClick on the AVM Tray Icon and click on "Microsoft Bluetooth". This will disable the AVM Drivers and use the Windows ones which work with SallingClicker....

But: The Autodetect does not work either! It would be really handy to get rid of this problem.

Greetings, paresy[/quote]
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Mickey-Blueeyes
Newbie


Joined: 12 Dec 2005
Posts: 6

PostPosted: Sun Dec 18, 2005 9:24 pm    Post subject: Reply with quote

[quote="paresy"]
But: The Autodetect does not work either! It would be really handy to get rid of this problem.
[/quote]

Hello paresy,

can you explain this a little bit more, please?

Tx
Mickey
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