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No device found

 
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JTKirk
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Joined: 27 Jan 2006
Posts: 5

PostPosted: Fri Jan 27, 2006 11:37 pm    Post subject: No device found Reply with quote

Hi.
I've just downloaded your latest version of the program, but I can't seem to run it properly from my mobile device.
I've got a Nokia 6230 and a PC with WinXP SP2 with the microsoft bluetooth enumerator (which the portion of your program for PC recognices adequately in the about tab).
The bluetooth link works perfectly (I can transfer files, sync the contacts, send sms) with the nokia software.
I set my computer in 'discoverable' but when trying to connect the program keeps telling me the 'No devices found. Is your computer discoverable?' advice.

What am I doing wrong?

Thanks in advance.
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salling
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Joined: 27 Jul 2004
Posts: 7498
Location: Stockholm, Sweden

PostPosted: Sat Jan 28, 2006 3:40 pm    Post subject: Reply with quote

Hm. Hard to tell. Two things:

1. Did you try restarting your PC?

2. Is your PC's "Bluetooth name" excessive in length and/or does it use uncommon characters? (this shouldn't be a problem, but with some firmwares I suppose these things could pose issues like the one you're describing).

Best.
--
Jonas
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JTKirk
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Joined: 27 Jan 2006
Posts: 5

PostPosted: Sat Jan 28, 2006 11:19 pm    Post subject: Reply with quote

I've restarted the PC and the same.
The PC's name is 7 chars long is it excesive??

Thanks.
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salling
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Joined: 27 Jul 2004
Posts: 7498
Location: Stockholm, Sweden

PostPosted: Sat Jan 28, 2006 11:48 pm    Post subject: Reply with quote

Nah. 7 shouldn't be a problem under any circumstances.

How long does it take until the error shows on the phone (from when you've pressed "Connect")?

Best.
--
Jonas

[quote="JTKirk"]I've restarted the PC and the same.
The PC's name is 7 chars long is it excesive??

Thanks.[/quote]
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JTKirk
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Joined: 27 Jan 2006
Posts: 5

PostPosted: Sun Jan 29, 2006 2:15 pm    Post subject: Reply with quote

It takes no time, it even performs a scan.

Thanks.
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salling
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Joined: 27 Jul 2004
Posts: 7498
Location: Stockholm, Sweden

PostPosted: Sun Jan 29, 2006 3:15 pm    Post subject: Reply with quote

Hm? Takes no time while still performing a scan? Sorry, but I don't understand. How do you know it performs a scan (takes about 10 seconds in full)?

Best.
--
Jonas

[quote="JTKirk"]It takes no time, it even performs a scan.

Thanks.[/quote]
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JTKirk
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Joined: 27 Jan 2006
Posts: 5

PostPosted: Sun Jan 29, 2006 3:22 pm    Post subject: Reply with quote

I wasn't clear, sorry
It seems like it doesn't perform a scan.
When I select 'connect' it automatically shows the error screen without even attempting to perform the devices scan.

Thanks.
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salling
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Joined: 27 Jul 2004
Posts: 7498
Location: Stockholm, Sweden

PostPosted: Sun Jan 29, 2006 3:27 pm    Post subject: Reply with quote

Okay. Is your phone already connected to a device? (some phones, including the 6320 cannot scan for devices while it's connected)

Best.
--
Jonas

[quote="JTKirk"]I wasn't clear, sorry
It seems like it doesn't perform a scan.
When I select 'connect' it automatically shows the error screen without even attempting to perform the devices scan.

Thanks.[/quote]
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JTKirk
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Joined: 27 Jan 2006
Posts: 5

PostPosted: Sun Jan 29, 2006 3:33 pm    Post subject: Reply with quote

It's connected to the computer. It connects automatically whenever the bluetooth is activated.
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salling
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Joined: 27 Jul 2004
Posts: 7498
Location: Stockholm, Sweden

PostPosted: Sun Jan 29, 2006 5:29 pm    Post subject: Reply with quote

OK. I think that explains the problem. Don't worry, the solution is simple:

1. Temporarily disable Nokia's PC Suite, so the the computer is no longer connected to the phone. (important)

2. Connect from Clicker on your phone. Clicker will now *remember* your computer (so in the future, step 1 is not required).

3. Enable Nokia's PC Suite.

Best.
--
Jonas

[quote="JTKirk"]It's connected to the computer. It connects automatically whenever the bluetooth is activated.[/quote]
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