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Media Sync window won't open

 
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sarahcohen
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Joined: 01 Feb 2009
Posts: 1

PostPosted: Sun Feb 01, 2009 11:45 pm    Post subject: Media Sync window won't open Reply with quote

Hello. I downloaded this software and successfully transferred over 2000 songs from my Mac to my Nokia N96. But since that first time, I can get Media Sync to work. I connect the phone and the computer, the media sync icon in my menu bar turns round and round, the log says "device was detected" but nothing happens. Does the program have to scan my phone each time before the window pops up? With 2000 songs on there that would take at least an hour before I can even get started. Any tips? Thanks.
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salling
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Joined: 27 Jul 2004
Posts: 7498
Location: Stockholm, Sweden

PostPosted: Mon Feb 02, 2009 1:31 pm    Post subject: Re: Media Sync window won't open Reply with quote

With the N95, scanning 2000 tracks will inevitably take some time. HOWEVER, this is something different.

I think the phone's "MTP responder" is having problems. Did you try restarting the phone? Or updating the music library from within the media player on the phone?

You can find more technical info in the Log (available from the status icon). Choose Copy to get all the details.

Best.
--
Jonas

[quote="sarahcohen"]Hello. I downloaded this software and successfully transferred over 2000 songs from my Mac to my Nokia N96. But since that first time, I can get Media Sync to work. I connect the phone and the computer, the media sync icon in my menu bar turns round and round, the log says "device was detected" but nothing happens. Does the program have to scan my phone each time before the window pops up? With 2000 songs on there that would take at least an hour before I can even get started. Any tips? Thanks.[/quote]
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