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MobileSync don't work with Tiger

 
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gyros
Newbie


Joined: 04 May 2005
Posts: 5

PostPosted: Wed May 04, 2005 4:57 pm    Post subject: MobileSync don't work with Tiger Reply with quote

I upgraded my MAC with Tiger.
Since then, i can no longer synchronize the Entourage with my SonyEricsson.
After i removed the MobileSync complettly from the MAC and reinstalled it again. It just worked the first time. After them, it hangs with the message: Getting changes from Entourage Contacts!!!

Need help
Greeting from Switzerland
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salling
Site Admin


Joined: 27 Jul 2004
Posts: 7498
Location: Stockholm, Sweden

PostPosted: Wed May 04, 2005 5:08 pm    Post subject: Re: MobileSync don't work with Tiger Reply with quote

Gyros,

I'm not sure you completely removed MobileSync. Try this (it has worked for others):

Hold ctrl+option(alt) while clicking Synchronize to force a fresh sync.

Best.
--
Jonas

[quote="gyros"]I upgraded my MAC with Tiger.
Since then, i can no longer synchronize the Entourage with my SonyEricsson.
After i removed the MobileSync complettly from the MAC and reinstalled it again. It just worked the first time. After them, it hangs with the message: Getting changes from Entourage Contacts!!!

Need help
Greeting from Switzerland[/quote]
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gyros
Newbie


Joined: 04 May 2005
Posts: 5

PostPosted: Wed May 04, 2005 5:34 pm    Post subject: Reply with quote

It was a good help. But it also works the first time after the force.
After restart of mobilesync, i have again the same problem.
I only can force it again.

It is okay for me, but it would be nice, if i do not have to force it all the time.
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salling
Site Admin


Joined: 27 Jul 2004
Posts: 7498
Location: Stockholm, Sweden

PostPosted: Wed May 04, 2005 5:49 pm    Post subject: Reply with quote

Could you tell me exactly what version of Office/Entourage you're on?

Best.
--
Jonas
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salling
Site Admin


Joined: 27 Jul 2004
Posts: 7498
Location: Stockholm, Sweden

PostPosted: Thu May 05, 2005 3:42 pm    Post subject: Reply with quote

gyros (and others),

I think I've identified an issue with MobileSync and Tiger. Working on a fix. Stay tuned!

My apologies for the inconvenience.

Best.
--
Jonas
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gyros
Newbie


Joined: 04 May 2005
Posts: 5

PostPosted: Mon May 09, 2005 1:00 pm    Post subject: Reply with quote

Jonas,

Everything work fine and normal since i did try it with your new release, which you sent to me.

By this way, i was using Entourage 2004, Version 11.1.0
(Sorry for the late reply)

Thanks
Gyros
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morrisonbrett
Newbie


Joined: 10 Mar 2005
Posts: 7

PostPosted: Tue May 10, 2005 12:22 am    Post subject: Reply with quote

Is a fix coming? This is the problem I had (and am still having):

http://216.58.174.153/salling/forums/viewtopic.php?t=2258
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salling
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Joined: 27 Jul 2004
Posts: 7498
Location: Stockholm, Sweden

PostPosted: Tue May 10, 2005 12:47 am    Post subject: Reply with quote

Yep, it's coming. If you want to give it a shot, please email me offline.

EDIT: for followup-readers: there's no need to email me. Get the fix here:
http://forums.salling.com/viewtopic.php?t=2422


Best.
--
Jonas


Last edited by salling on Mon Aug 22, 2005 5:38 pm; edited 1 time in total
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ftwiebe
Newbie


Joined: 13 May 2005
Posts: 1
Location: Winnipeg, MB Canada

PostPosted: Fri May 13, 2005 12:11 am    Post subject: Reply with quote

I have followed all the hints and I cannot get MobileSync to work anymore after installing Tiger. It is not Bluetooth as I can send and receive files back and forth from Tiger to my Sony Ericsson T610.

Please help. I see that Jonas asked someone to email him for a help, but I also need help!

Please help me! Stupid me I erased all my phone numbers thinking I could start anew and now I have nothing.
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salling
Site Admin


Joined: 27 Jul 2004
Posts: 7498
Location: Stockholm, Sweden

PostPosted: Fri May 13, 2005 10:48 am    Post subject: Reply with quote

Please email me, ok?

EDIT: for followup-readers: there's no need to email me. Get the fix here:
http://forums.salling.com/viewtopic.php?t=2422

- jonas

[quote="ftwiebe"]I have followed all the hints and I cannot get MobileSync to work anymore after installing Tiger. It is not Bluetooth as I can send and receive files back and forth from Tiger to my Sony Ericsson T610.

Please help. I see that Jonas asked someone to email him for a help, but I also need help!

Please help me! Stupid me I erased all my phone numbers thinking I could start anew and now I have nothing.[/quote]


Last edited by salling on Mon Aug 22, 2005 5:37 pm; edited 1 time in total
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Thoughtbubble
Newbie


Joined: 20 Jun 2005
Posts: 9

PostPosted: Mon Jun 20, 2005 3:32 pm    Post subject: Reply with quote

Had the same problem - but downloaded the 1.0.3 version (beta) and now it works fine. :)
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