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Installation problem

 
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vitruve
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Joined: 19 Sep 2005
Posts: 4
Location: Paris, France

PostPosted: Mon Sep 19, 2005 10:45 pm    Post subject: Installation problem Reply with quote

Hello, (sorry for my English I'am French)

I try to install MobileSync but I can't instal Handheld Sync
I have created a folder Palm HotSync/Conduits/
But during the installation of Handheld Sync I have this message : "Impossible to found Microsoft Componet Plugin". I try to do a new instal of Office but it's the same thing.
I don't interstand because the Microsoft Componet Plugin is in the folder "Office".

Can you help me ???
Thank's.
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salling
Site Admin


Joined: 27 Jul 2004
Posts: 7498
Location: Stockholm, Sweden

PostPosted: Mon Sep 19, 2005 10:50 pm    Post subject: Re: Installation problem Reply with quote

What version of Office is this?

- jonas

[quote="vitruve"]Hello, (sorry for my English I'am French)

I try to install MobileSync but I can't instal Handheld Sync
I have created a folder Palm HotSync/Conduits/
But during the installation of Handheld Sync I have this message : "Impossible to found Microsoft Componet Plugin". I try to do a new instal of Office but it's the same thing.
I don't interstand because the Microsoft Componet Plugin is in the folder "Office".

Can you help me ???
Thank's.[/quote]
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vitruve
Newbie


Joined: 19 Sep 2005
Posts: 4
Location: Paris, France

PostPosted: Tue Sep 20, 2005 12:11 am    Post subject: Re: Installation problem Reply with quote

It's Office 2004 . Version 11.1.1 for Entourage.
I have an iMac G5 with Tiger 10.4.2

[quote="salling"]What version of Office is this?

- jonas

[/quote]
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salling
Site Admin


Joined: 27 Jul 2004
Posts: 7498
Location: Stockholm, Sweden

PostPosted: Tue Sep 20, 2005 12:35 am    Post subject: Re: Installation problem Reply with quote

Did you use the sync installer from the CD?

- jonas

[quote="vitruve"]It's Office 2004 . Version 11.1.1 for Entourage.
I have an iMac G5 with Tiger 10.4.2

[quote="salling"]What version of Office is this?

- jonas

[/quote][/quote]
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vitruve
Newbie


Joined: 19 Sep 2005
Posts: 4
Location: Paris, France

PostPosted: Tue Sep 20, 2005 12:54 am    Post subject: Re: Installation problem Reply with quote

No, I download the French version of the Handheld Sync at this URL:

http://www.microsoft.com/mac/downloads.aspx?pid=download&location=/mac/DOWNLOAD/OFFICEX/palmsync.xml&secid=5&ssid=9&flgnosysreq=True

[quote="salling"]Did you use the sync installer from the CD?

- jonas
[/quote]
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salling
Site Admin


Joined: 27 Jul 2004
Posts: 7498
Location: Stockholm, Sweden

PostPosted: Tue Sep 20, 2005 12:56 am    Post subject: Re: Installation problem Reply with quote

I suggest you use the one on the CD, as it's more likely actually be compatible. The one you linked to is for "Entourage X".

Best.
--
Jonas

[quote="vitruve"]No, I download the French version of the Handheld Sync at this URL:

http://www.microsoft.com/mac/downloads.aspx?pid=download&location=/mac/DOWNLOAD/OFFICEX/palmsync.xml&secid=5&ssid=9&flgnosysreq=True

[quote="salling"]Did you use the sync installer from the CD?

- jonas
[/quote][/quote]
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vitruve
Newbie


Joined: 19 Sep 2005
Posts: 4
Location: Paris, France

PostPosted: Tue Sep 20, 2005 1:05 am    Post subject: Re: Installation problem Reply with quote

Cheer you,

I try with the CD and it's OK
Thank you very much, now I can try Mobile Sync.

[quote="salling"]I suggest you use the one on the CD, as it's more likely actually be compatible. The one you linked to is for "Entourage X".

Best.
--
Jonas
[/quote]
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