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K800i failure to sync email addreses

 
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tom.evans
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Joined: 28 Apr 2006
Posts: 9

PostPosted: Tue Aug 15, 2006 12:59 pm    Post subject: K800i failure to sync email addreses Reply with quote

email address is in phone but won't sync to Entourage. if i add an address manually in Entourage it overwrites on phone. If i amend in Entourage it then fails to sync the field at all. any ideas?
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salling
Site Admin


Joined: 27 Jul 2004
Posts: 7498
Location: Stockholm, Sweden

PostPosted: Tue Aug 15, 2006 8:16 pm    Post subject: Re: K800i failure to sync email addreses Reply with quote

Tom,

I'm having some difficulties parsing what you wrote. Sorry.

What version of Clicker are you using?

Best.
--
Jonas

[quote="tom.evans"]email address is in phone but won't sync to Entourage. if i add an address manually in Entourage it overwrites on phone. If i amend in Entourage it then fails to sync the field at all. any ideas?[/quote]
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tom.evans
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Joined: 28 Apr 2006
Posts: 9

PostPosted: Wed Aug 16, 2006 10:55 am    Post subject: Reply with quote

3.0.1 (480)

thanks
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salling
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Joined: 27 Jul 2004
Posts: 7498
Location: Stockholm, Sweden

PostPosted: Wed Aug 16, 2006 1:28 pm    Post subject: Reply with quote

Sorry, Tom. I meant MobileSync version.

- jonas

[quote="tom.evans"]3.0.1 (480)

thanks[/quote]
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tom.evans
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Joined: 28 Apr 2006
Posts: 9

PostPosted: Wed Aug 16, 2006 1:54 pm    Post subject: Reply with quote

Version 1.1 (479) :D
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tom.evans
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Joined: 28 Apr 2006
Posts: 9

PostPosted: Wed Dec 13, 2006 5:14 pm    Post subject: Reply with quote

no joy with this i guess? just synced and lost a load of email addresses in Entourage!
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Gerard_Dirks
Newbie


Joined: 06 Jan 2007
Posts: 13

PostPosted: Tue Jan 09, 2007 11:51 pm    Post subject: Reply with quote

I must check my entourage, but I have lost also a lot of entries.

I suggest the problem is as follows. On my Handy I hat 239 adresses on the SIM. In the adressbook of Entourge I had about 200 entries. A lot of them had both the same Name but differs additional entries. For me it looks like the Sync doesn't know which Name has priority. I suggest that it doesn't synchronise all the fields in each record but overwrite to whole record.

A workaround could be to start with an empty phone for the first time. Du all the modifications on the Mac and then synchronize.

Who has more experience

Regards
Gerard
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