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K800i

 
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Barnaby5252
Newbie


Joined: 27 Jul 2007
Posts: 4

PostPosted: Fri Jul 27, 2007 4:14 pm    Post subject: K800i Reply with quote

Hi everyone,
I've been synching my K800i contacts beautifully until i suddenly received the message "could not get the item from K800i" - please can someone advise what i can do to put my mac an dphone together again? Barnaby
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salling
Site Admin


Joined: 27 Jul 2004
Posts: 7498
Location: Stockholm, Sweden

PostPosted: Fri Jul 27, 2007 5:13 pm    Post subject: Re: K800i Reply with quote

Hi,

Could you please first let me know what version of MobileSync you've got there? I believe this problem was fixed in an update.

Best.
--
Jonas

[quote="Barnaby5252"]Hi everyone,
I've been synching my K800i contacts beautifully until i suddenly received the message "could not get the item from K800i" - please can someone advise what i can do to put my mac an dphone together again? Barnaby[/quote]
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Barnaby5252
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Joined: 27 Jul 2007
Posts: 4

PostPosted: Fri Jul 27, 2007 7:12 pm    Post subject: Reply with quote

Hi Jonas, its version 1.1 (479). Regards, Barnaby
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salling
Site Admin


Joined: 27 Jul 2004
Posts: 7498
Location: Stockholm, Sweden

PostPosted: Fri Jul 27, 2007 9:30 pm    Post subject: Reply with quote

Could you please try:

1. Restarting the phone?

2. If this doesn't work, contact me off-line (use button below) so I can set you up with some logging instuments.

Best.
--
Jonas

[quote="Barnaby5252"]Hi Jonas, its version 1.1 (479). Regards, Barnaby[/quote]
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Barnaby5252
Newbie


Joined: 27 Jul 2007
Posts: 4

PostPosted: Tue Jul 31, 2007 2:19 pm    Post subject: Reply with quote

Jonas, the private email button doesn't work - please can you suggest a fix for this issue? Best regards, Barnaby
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Barnaby5252
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Joined: 27 Jul 2007
Posts: 4

PostPosted: Mon Aug 06, 2007 9:12 pm    Post subject: Reply with quote

all fixed - thank you very much, that was cracking support!
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