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new Thinkpad X61 -- no compat BT stack/dev recognized

 
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jae_63
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Location: Bethesda, MD

PostPosted: Wed Nov 28, 2007 5:07 pm    Post subject: new Thinkpad X61 -- no compat BT stack/dev recognized Reply with quote

Hi,

I'm migrating from a Thinkpad T42p (where Clicker ran fine) to a new (Lenovo) Thinkpad X61. Both systems run XP Pro SP2.

Clicker complains:
"No compatible Bluetooth stack/device recognized"

The Windows Device manager says that my Bluetooth device ("ThinkPad Bluetooth with Enhanced Data Rate) is a Broadcom device running Broadcom driver 5.1.0.2900.

On a related note, I had previously tried setting up a Bluetooth serial port so that I could hotsync my Treo via Bluetooth, but the Treo issues its own error message (serial port in use). Again, this is something that was working successfully on the old Thinkpad.

OTOH, there clearly is some Bluetooth functionality working on the new Thinkpad. It can see the old Thinkpad as well as my Treo.

What's the first thing to try? Installing the BlueSoleil stack?

TIA ...
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salling
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Joined: 27 Jul 2004
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Location: Stockholm, Sweden

PostPosted: Thu Nov 29, 2007 5:57 pm    Post subject: Re: new Thinkpad X61 -- no compat BT stack/dev recognized Reply with quote

Hm. Does it matter *when* you launch the Clicker application on the PC? I haven't seen this particular error before, so I'm just guessing here. How about trying to launch Clicker when Bluetooth is initially "Off" and/or "On" (assuming there's a hardware switch).

Also, I'm assuming you're on the latest version of Clicker, right?

Best.
--
Jonas

[quote="jae_63"]Hi,

I'm migrating from a Thinkpad T42p (where Clicker ran fine) to a new (Lenovo) Thinkpad X61. Both systems run XP Pro SP2.

Clicker complains:
"No compatible Bluetooth stack/device recognized"

The Windows Device manager says that my Bluetooth device ("ThinkPad Bluetooth with Enhanced Data Rate) is a Broadcom device running Broadcom driver 5.1.0.2900.

On a related note, I had previously tried setting up a Bluetooth serial port so that I could hotsync my Treo via Bluetooth, but the Treo issues its own error message (serial port in use). Again, this is something that was working successfully on the old Thinkpad.

OTOH, there clearly is some Bluetooth functionality working on the new Thinkpad. It can see the old Thinkpad as well as my Treo.

What's the first thing to try? Installing the BlueSoleil stack?

TIA ...[/quote]
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jae_63
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Joined: 29 Mar 2006
Posts: 79
Location: Bethesda, MD

PostPosted: Fri Nov 30, 2007 4:55 pm    Post subject: Reply with quote

Toggling Bluetooth off (or on) prior to launching WinClicker.exe has no effect. Similarly, starting with Bluetooth off and then turning it on doesn't help.

I've attached a screenshot of the first Clicker screen ... yes, I'm running the latest version (3.5).

Is there perhaps a more detailed log file available, which might explain why Clicker is unhappy with my computer's Bluetooth 'facilities'? [ e.g., activated by a command-line switch or registry setting ]



clicker-no-bluetooth-stack.JPG
 Description:
 Filesize:  45.67 KB
 Viewed:  23277 Time(s)

clicker-no-bluetooth-stack.JPG


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salling
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PostPosted: Fri Nov 30, 2007 5:36 pm    Post subject: Reply with quote

Is your machine running a 64-bit version of Windows?

Best.
--
Jonas
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salling
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PostPosted: Sat Dec 01, 2007 12:52 pm    Post subject: Reply with quote

I just wanted to ping back to let you know that I have a confirmed case of Clicker working with Broadcom 5.1.0.1700 (which is very close to the version you have, so there should be nothing wrong with this version of the stack).

My guess is that your Thinkpad was delivered with an incomplete Broadcom stack. Could you please check to make sure a DLL with the name "btwapi.dll" is present in your Windows folder?

Best.
--
Jonas

[quote="salling"]Is your machine running a 64-bit version of Windows?

Best.
--
Jonas[/quote]
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jae_63
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Location: Bethesda, MD

PostPosted: Mon Dec 03, 2007 5:43 pm    Post subject: Reply with quote

Thanks for the feedback, Jonas.

No, to the best of my knowledge I'm not running a 64-bit version (wouldn't it say so in the System control panel?), but yes, the btwapi.dll is missing.

This is a brand-new virgin installation of Windows XP Pro as installed by Lenovo.

This link suggests that I should try installing the widcomm Bluetooth Development Kit ... what do you think?
http://www.sallingsoftware.com/forums/search.php?search_author=uiop&sid=ada3b6be6d6522570c4b871351b18bb9

Please see attached images and suggest how to proceed ... thanks.



aboutmysystem.JPG
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aboutmysystem.JPG



btw-files.JPG
 Description:
 Filesize:  63.47 KB
 Viewed:  23173 Time(s)

btw-files.JPG


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salling
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PostPosted: Mon Dec 03, 2007 5:50 pm    Post subject: Reply with quote

Sorry, my bad. Could you please search for "wbtapi.dll" instead?

Best.
--
Jonas
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jae_63
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PostPosted: Mon Dec 03, 2007 6:20 pm    Post subject: Reply with quote

version 5.1.0.3100 of wbtapi.dll is present in the windows\system32 directory.

FYI, there is no windows\system64 directory.
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jae_63
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PostPosted: Wed Dec 05, 2007 5:41 pm    Post subject: Reply with quote

:?

Well, I downloaded the Widcomm Bluetooth Development Kit and was just about to install it, when I decided that I better check Clicker one more time.

Now it says:
Widcomm Bluetooth (5.1.0.3100): Device Present

And Clicker works!


I'm pretty puzzled, but this problem is resolved ... thanks for your help.
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salling
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PostPosted: Thu Dec 06, 2007 1:49 am    Post subject: Reply with quote

I'm puzzled too, but rather pleased about it working now.

Cheers.
--
Jonas
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