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Simply does not get connected

 
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kmukund87
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Joined: 27 Sep 2008
Posts: 2

PostPosted: Sat Sep 27, 2008 8:32 am    Post subject: Simply does not get connected Reply with quote

Hi,
I am using Nokia 6500s and this is what happens.
Salling media sync is switched on and I connect my phone in the printing and media mode. And I wait and wait till it gets connected and finally giving up in the end.
The log is clean and empty.
Should i do any other settings or install some software on my phone etc.?

Thanks
Muk
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salling
Site Admin


Joined: 27 Jul 2004
Posts: 7498
Location: Stockholm, Sweden

PostPosted: Sun Sep 28, 2008 12:40 pm    Post subject: Re: Simply does not get connected Reply with quote

Does the phone show in Windows Explorer? If not, have you tried restarting the phone?

Best.
--
Jonas

[quote="kmukund87"]Hi,
I am using Nokia 6500s and this is what happens.
Salling media sync is switched on and I connect my phone in the printing and media mode. And I wait and wait till it gets connected and finally giving up in the end.
The log is clean and empty.
Should i do any other settings or install some software on my phone etc.?

Thanks
Muk[/quote]
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kmukund87
Newbie


Joined: 27 Sep 2008
Posts: 2

PostPosted: Sun Sep 28, 2008 2:09 pm    Post subject: Reply with quote

If you mean, whether it shows up in the "Nokia phone browser" in explorer, it does not show up in the "Printing or Media mode". It shows up only in the "PC suite" mode.
Also, I have even reformatted and updated the phone software in between. Still it does not have any effect
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salling
Site Admin


Joined: 27 Jul 2004
Posts: 7498
Location: Stockholm, Sweden

PostPosted: Sun Sep 28, 2008 7:17 pm    Post subject: Reply with quote

Nope. Did not mean the Nokia browser.

What version of windows media player is on your PC?

EDIT/ADDITION: I haven't heard from you, but my gut feeling is that you either don't have WMP 11 (WMP 10's support for MTP is not as solid as that in WMP 11, which is why WMP 11 is a requirement for Media Sync), OR there's a problem with MTP on your PC. In the later case, we'd need to try reinstalling WMP11, and possibly other tricks as well.

Best.
--
Jonas

[quote="kmukund87"]If you mean, whether it shows up in the "Nokia phone browser" in explorer, it does not show up in the "Printing or Media mode". It shows up only in the "PC suite" mode.
Also, I have even reformatted and updated the phone software in between. Still it does not have any effect[/quote]
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